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Resolving Business Conflict 

About the Workshop and Simulation

In the new world of business, conflict is more prevalent than ever before. Leaders, managers, individual contributors, and others in your organization are struggling with various types of conflict that are negatively impacting productivity.

The Resolving Business Conflict workshop is an interactive, virtual learning experience designed to help participants build the necessary skills to identify different types of business conflicts and then resolve them using a simple five-step process. This 2.5-hour session combines short learning lessons with a hands-on, scenario-based simulation that allows learners to build and practice new skills in a risk-free environment.


Sample Agenda

Time

Virtual Connection 

15 min

Welcome & Ice Breaker

30 min

Introduction to Conflict Resolution Framework

60 min

Simulation 

30 min

Debriefing 

15 min

Wrap-up and Q&A 


Workshop Learning Focus 

The workshop is designed to teach and practice the two key competencies required to effectively manage and resolve conflicts within the business setting including:

  • Understanding and implementing a five-step process for resolving business conflict
  • Applying the core skills of listening, questioning, and collaborating

Watch and Learn about the Simulation 

 

Complete the form for a brochure 

To learn more about Advantexe's Resolving Business Conflict workshop, please complete the form on the right. For immediate assistance, call us at 610-828-8707 or email us at jim.brodo@advantexe.com

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