Resolving Business Conflict
About the Workshop and Simulation
In the new world of business, conflict is more prevalent than ever before. Leaders, managers, individual contributors, and others in your organization are struggling with various types of conflict that are negatively impacting productivity.
The Resolving Business Conflict workshop is an interactive, virtual learning experience designed to help participants build the necessary skills to identify different types of business conflicts and then resolve them using a simple five-step process. This 2.5-hour session combines short learning lessons with a hands-on, scenario-based simulation that allows learners to build and practice new skills in a risk-free environment.
Sample Agenda
Time |
Virtual Connection |
15 min |
Welcome & Ice Breaker |
30 min |
Introduction to Conflict Resolution Framework |
60 min |
Simulation |
30 min |
Debriefing |
15 min |
Wrap-up and Q&A |
Workshop Learning Focus
The workshop is designed to teach and practice the two key competencies required to effectively manage and resolve conflicts within the business setting including:
- Understanding and implementing a five-step process for resolving business conflict
- Applying the core skills of listening, questioning, and collaborating
Watch and Learn about the Simulation
Complete the form for a brochure
To learn more about Advantexe's Resolving Business Conflict workshop, please complete the form on the right. For immediate assistance, call us at 610-828-8707 or email us at jim.brodo@advantexe.com.
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