Interactive, online Role Play 

Role play is a widely used training methodology that immerses learners in scenarios they face everyday at work to allow for skill practice. However, role plays have been traditionally delivered in a live/face-to-face setting and therefore are difficult to scale over a large, geographically dispersed population. This is why Advantexe has developed Praction®. 

About Praction

Praction-logo.pngPraction is an interactive cloud-based role play application platform designed to drive learning retention and provide learners with a virtual and effective way to assess, develop, and re-enforce new skills by actively applying and practicing classroom learning through single and team-based role plays.  Our Praction Role Play includes two unique methodologies. 

  • Praction VRP -  allows two learners in different geographic locations to conduct a dialogue in real time to demonstrate skill in a given competency.
  • Praction 360 - contains Interactive video exercises that motivate employees to practice skills by allowing learners to post responses to real-world scenarios and then share those role-play responses with peers and experts for feedback and self-reflection.

A Praction VRP session typically involves two exercises so the two learners who are partnered for the activity each have the chance to demonstrate their skills at least once.

The skill practice dialogues are completed on computer using Voice over Internet Protocol (VoIP) or Video and recorded by the cloud-based platform. The recordings are then available for learner self-assessment and feedback.

They are assigned roles and given background about the situation. For example:

  • Salesperson making a cold call and Prospect who already has a provider for this product/service
  • Customer Service Rep responsible to solve issues and expand relationships and Customer who is calling about a technical issue involving the basic-level product/service
  • Manager leading a coaching session and Direct Report who will push back on the developmental issue the Manager raises
When the dialogue ends, the pair rate the performance of the partner in the skills practice role according to key competencies or behaviors. One rating is a self-assessment, one rating is a peer assessment.
    • A feedback summary screen compares competency scores from self and partner, so the person in the skills practice role can identify strengths and areas for improvement

How it Works

  • Getting Started - Learners are invited to their Praction Hub to access a situational scenario.practium-phone.jpg
  • Demonstrate Skills - After watching the scenario prompt, learners are asked to prepare, practice and then record their response to the scenario via video. This process can be completed on their laptop, smart phone, or tablet for a truly mobile experience.
  • Self-assessment - Participants then post their response back to the hub where they complete a self-assessment of their response according to best practice criteria.
  • practium-computer-peer-feedback.jpgPeer-assessment - Participants then have their video response reviewed by their peers and also have opportunity to provide feedback on their peers’ responses.
  • Coach Review - Either Advantexe Subject Matter Experts or your own experts/coaches provide all participants with the recommended “Best Practice” for how to address the scenario.
  • Self-reflection – Learners review the best practice approach and write out their reflections regarding how their response compares to that best practice example and what they may need to change in their approach to similar scenarios in the future.
  • Analytics - ThePraction system provides learners with access to a series of aggregated results including peer feedback score comparisons, a leaderboard of top performers, and other in
    sights.

 

 

 

What Topics Can be Covered?

Praction is a great learning tool to help strengthen and reinforce many different types of skills and competencies. We have integrated into Advantexe learning journey to help develop skills in areas such as:

  • Leading change
  • Creating a culture of accountability
  • Giving feedback
  • Having a difficult conversation
  • Handling an objection
  • Presenting value pricing
  • Positioning a new innovative idea
  • Sharing your elevator pitch
  • Defining an account strategy
  • And many more

Recent Examples

  1. Pharmaceutical Company – After an intense sales training engagement, Praction was deployed as a follow-up to practice reps’ messaging and positioning of their education programs to various decision makers
  2. Chemical Company – After a sales training engagement, Praction was used as follow-up to practice how to position higher priced products in a commoditized market
  3. High-Tech Materials Company – After foundational leadership development learning, Practium was used to practice giving feedback and coaching
  4. Agricultural Company – The Senior leadership team used Practium to develop skills of leading through the four cycles of change to create a culture of strong change leadership

Learn More

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