Single play mode consists of a unique four step process that contains interactive video exercises that motivate employees to practice skills by allowing them to post responses to real-world scenarios and then share responses with peers and experts for feedback and self-reflection.
- Prompt – Learners access the platform from their computer and watch a short video presenting a business situation/prompt.
- Respond – Learners demonstrate their skills by recording themselves responding to the prompt. Participants can practice their response as many times as desired, working to perfect their approach. When satisfied with the response, participants post their response to the platform.
- Rate - After posting a response, participants rate themselves and their peers. They evaluate themselves against pertinent competencies and then view and assess the responses of three peers. They also receive feedback from coaches or managers.
- Self Reflection - Learners review the best practice approach and write out their reflections regarding how their response compares to that best practice example.
Analytics – In-depth analytics provide advanced reporting on learners. The system provides insights into scores over time based on coach, subject matter expert, and/or peer feedback.
Facilitator dashboard – facilitators can playback a learner’s recorded role plays. The facilitator interface helps gain a deeper understanding of the strengths and weaknesses for each learner.