Last updated: 1/21/2021

At Advantexe Learning Solutions, the privacy of our learners is a top priority. We employ industry standard techniques to protect against unauthorized access of data about you that we may store.

Collection of your Personal Information

Advantexe does not collect any personal information about you unless you or your company voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use particular sections of the simulation. This may include (a) logging onto a site (b) registering for an additional account on our site; (c) sending us an email message with a question or support help. To wit, we will only use your information for communicating with you in relation to the simulations, services and/or products you are using.

Sharing Information with Third Parties

Advantexe Learning Solutions does not sell, rent, or lease any user or personal data to third parties unless

  • Doing so is appropriate to carry out your own or your company’s request
  • We believe it's needed to enforce our legal agreements or that is legally required
  • We believe it's needed to detect, prevent or address fraud, security or technical issues

Cookies

Advantexe’s simulations are web-based and use 'cookies'. Cookies are small data files stored on your hard drive and memory device. These cookies are used to store information including learners' preferences, simulation data, and the pages on the website that the learner accessed or visited. The information is used solely to optimize the learning' experience by customizing our simulation web pages content based on visitors' actions and navigation through the site.

For more general information on cookies, please read the "What Are Cookies" article on Cookie Consent website.

You can choose to disable cookies through your individual browser options, but for peak learning experience, it is recommended that you do not do that.

Consent

By using our simulations, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

International Data Transfers (for non-US citizens)

Advantexe stores personal information that is provided on servers located and operated within the United States of America. If you use the simulations outside of the United States of America, we may transfer and store your personal information from the country where you are located to the United States of America. Therefore, our collection and use of any personal information is subject to U.S. laws related to privacy and use of personal data and information. These laws are different and may be less protective than those applicable to you in your country of residence. By accepting the terms of this policy, you acknowledge, agree and consent to (i) the transfer to and processing of any personal information on servers located outside of the country where you reside; (ii) our collection and use of your personal information as described herein and in accordance with the laws of the United States of America; and (iii) that you may be taking a risk by using the simulations.

Your Rights

You have certain rights with how your personal information is processed which are described below. In some circumstances, we may not be able to fully comply with your requests, or we may ask you to provide us with additional information in connection with your request, which may be personal information, for example, if we need to verify your identity or the nature of your request. In such situations, however, we will still respond to let you know of our decision. 

  • Right of Information: You have the right to know how your personal information is being processed.
  • Right of Access: You have the right to access and request copies of your personal information that is being collected.
  • Right of Rectification: You have the right to modify or update your personal information if incorrect data is being used.
  • Right to Erasure: You have the right to delete any personal information that has been collected.
  • Right to Restriction: You have the right to prevent a company from processing certain types of personal information.
  • Right to Data Portability: You have the right to access your personal information and transfer it between controllers.
  • Right to Object: You have the right to withdraw consent to the processing of your personal information for public interest, marketing or research.
  • Right to Reject Automated Decisions: You have the right to object to your personal information being processed by automatic systems.

California Residents Rights

Effective January 1, 2020, the CCPA provides California residents with specific rights regarding personal information. This section describes your CCPA rights and explains how to exercise those rights. In this section "you" or "your" refers to California residents. Under the law, we are required to disclose the categories of personal data collection and the third parties with whom it is shared (such information is set forth in this Policy). We are also required to communicate information about rights you have under California law:

  • Right of Information: You have the right to know how your personal information is being processed.
  • Right of Access: You have the right to access and request copies of your personal information that is being collected.
  • Right of Rectification: You have the right to modify or update your personal information if incorrect data is being used.
  • Right to Erasure: You have the right to delete any personal information that has been collected.
  • Right to Restriction: You have the right to prevent a company from processing certain types of personal information.
  • Right to Data Portability: You have the right to access your personal information and transfer it between controllers.
  • Right to Object: You have the right to withdraw consent to the processing of your personal information for public interest, marketing or research.
  • Right to Reject Automated Decisions: You have the right to object to your personal information being processed by automatic systems.

Exercise Your Rights

To exercise your rights, please submit a verifiable consumer request to us by contacting us at support@advantexe.com with the Subject: “CA Rights”.

PLEASE NOTE: Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Non-Discrimination

We fully support your privacy rights and will not discriminate against you for exercising any of your CCPA rights.

Complaints 

If you would like to submit a complaint regarding this Privacy Policy or our practices in relation to your personal information, please contact us at support@advantexe.com.  If you are a citizen of a country within the European Union and you feel that your complaint has not been adequately resolved, the GDPR gives you the right to contact your local data protection supervisory authority.