Business organizations and their talent development leaders are still dealing with the long-term impacts of the post-pandemic world where some people remain working remotely and others are back in the office five days a week. If you haven’t noticed, things are very different, and there are many leaders who will say that they are getting worse and not better.
One of the more fascinating leadership challenges of this new normal is that some skills that were previously (before the pandemic) taken for granted are needed more than ever but the problem is not enough people working in an organization know what to do.
Take for example the skill of being able to work across the organization. Pre-pandemic, that meant someone from manufacturing walking over to their colleague in the supply chain, having a brief conversation, together calling up the salesperson to confirm the forecast, and then grabbing a coffee with the distribution team to make sure the orders will be delivered on time the next morning. In our new reality, too many of the people working remotely don’t have strong personal relationships with each other and are not able to get things done in an informal, organic, and productive way that transcends the enterprise.
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