--- title: In-the-Moment Feedforward description: In part four of our series on 2021 competencies, we review the competency of real-time feedforward coaching image: https://www.advantexe.com/hubfs/feedforward.jpg --- [![logo-advantexe-150.png](https://www.advantexe.com/hs-fs/hubfs/logo-advantexe-150.png?width=150&height=123&name=logo-advantexe-150.png "logo-advantexe-150.png")](https://www.advantexe.com) ![blog-banner-2022](https://www.advantexe.com/hs-fs/hubfs/blog-banner-2022.png?width=973&name=blog-banner-2022.png "blog-banner-2022") ### The Advantexe Advisor Blog - providing a deep and applicable understanding of the system of business. # In-the-Moment Feedforward By Robert Brodo | Jan 14, 2021 8:32:53 AM | [![Share on Facebook](https://static.hubspot.com/final/img/common/icons/social/facebook-24x24.png)](http://www.facebook.com/share.php?u=https%3A%2F%2Fwww.advantexe.com%2Fblog%2Fthe-competency-of-in-the-moment-feedforward%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![Share on LinkedIn](https://static.hubspot.com/final/img/common/icons/social/linkedin-24x24.png)](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.advantexe.com%2Fblog%2Fthe-competency-of-in-the-moment-feedforward%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on Twitter](https://static.hubspot.com/final/img/common/icons/social/twitter-24x24.png)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Fwww.advantexe.com%2Fblog%2Fthe-competency-of-in-the-moment-feedforward%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Fwww.advantexe.com%2Fblog%2Fthe-competency-of-in-the-moment-feedforward%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=In-the-Moment%20Feedforward) [![Share on Pinterest](https://static.hubspot.com/final/img/common/icons/social/pinterest-24x24.png)](http://pinterest.com/pin/create/button/?url=https%3A%2F%2Fwww.advantexe.com%2Fblog%2Fthe-competency-of-in-the-moment-feedforward%3Futm_medium%3Dsocial%26utm_source%3Dpinterest&media=) [![Share on Email](https://static.hubspot.com/final/img/common/icons/social/email-24x24.png)](mailto:?subject=Check%20out%20https%3A%2F%2Fwww.advantexe.com%2Fblog%2Fthe-competency-of-in-the-moment-feedforward%3Futm_medium%3Dsocial%26utm_source%3Demail%20&body=Check%20out%20https%3A%2F%2Fwww.advantexe.com%2Fblog%2Fthe-competency-of-in-the-moment-feedforward%3Futm_medium%3Dsocial%26utm_source%3Demail) We conclude our series on **[The Top Emerging Competencies for 2021](https://www.advantexe.com/blog/the-top-emerging-competencies-for-2021) **with a deep dive into a competency ![feedforward](https://www.advantexe.com/hs-fs/hubfs/feedforward.jpg?width=300&name=feedforward.jpg)called In-the-Moment Feedforward. Because many employees will remain working remotely for the foreseeable future, developing the skills to provide In-the-Moment Feedforward is going to be a critical area to focus on moving into 2021. **Defining In-the-Moment Feedforward** The third hot competency is the continuing evolution of providing feedback. In the emerging remote workplace, where you don’t have the opportunity to sit down face-to-face to have a dialogue with another human being, giving In-the-Moment Feedforward is going to be more important than ever. For too many people, the easy solution is to avoid it and hope the issue goes away. Over the past few years, we have identified conflict avoidance by not providing feedback as one of the most disturbing trends in the corporate business environment. The harder solution – and in our opinion the only solution - is to address issues as soon as they occur and provide In-the-Moment Feedforward to support both the continuation of great behaviors and the elimination of poor behaviors. In 2021, the concept of feedforward is very different than feedback. Feedback is too often perceived as negative, while feedforward is a positive view that creates collaboration for achieving positive individual and business outcomes through a dialogue focused on goals, objectives, results, and being accountable. Based on some of Advantexe’s content taught in [business simulation](https://www.advantexe.com/why-business-simulations) workshops, we are pleased to share the highlights of the 8 steps needed to implement a successful In-the-Moment Feedforward process: **Step 1: Focus on one Issue or Behavior** - Feedforward must be about a specific issue or behavior and one that can be turned into a positive. For example, you work with someone who always is involved in drama and conflict in the workplace focus just on that behavior and don’t try to solve all the world’s problems. **Step 2: Ask** – Identify the behavior you want to focus on and ask others about ways of solving it in the future. For example, if a person you are giving feedforward to always seems to have conflict situations, ask others about times where there were no conflicts and what the differences were. **Step 3: Listen** – Engage with the individual and others to listen to all ideas, suggestions. Do not comment on them until all ideas are generated. **Step 4: Thank** - Thank those who have offered you suggestions and insights so they will help again in the future and thank the individual for taking the time to have a feedforward dialogue. **Step 5: Think** - Take the time to think about the suggestions you received from others and the individual on how to move forward so that the situations are not repeated. Interesting to note how integrative thinking comes into play with Feedforward! **Step 6: Present the Path Forward** – Present the *specific way forward* in a positive manner that has a long-term outcome and solution and feels collaborative. The more specific, the better the feedforward. **Step 7**: **Ask for Acknowledgement** – The feedforward won’t work unless the other person truly understands the specifics of the way forward. Ask the other person to specifically summarize the path forward. **Step 8: Follow-up** – Check in with the other person to see how things are progressing. Offer both encouragement and follow-up suggestions. In summary, providing In-the-Moment Feedforward is a critical competency that will enable leaders to solve performance issues and behaviors in a positive way that ultimately achieve the goals and objectives of the business. If you missed parts 1, 2, or 3 of the series, please see below for links.  - [Part 1 - The Top Emerging Competencies of 2021 ](https://www.advantexe.com/blog/the-top-emerging-competencies-for-2021) - [Part 2 - Developing a Strategic Mindset ](https://www.advantexe.com/blog/developing-a-strategic-mindset) - [Part 3 - Integrative Thinking](https://www.advantexe.com/blog/defining-integrative-thinking) [![New call-to-action](https://no-cache.hubspot.com/cta/default/1153922/19420986-afd6-4a7d-bf1b-8b322f7d7c98.png)](https://cta-redirect.hubspot.com/cta/redirect/1153922/19420986-afd6-4a7d-bf1b-8b322f7d7c98)   ![Robert Brodo](https://www.advantexe.com/hubfs/Blogs/rob-brodo-author.png) **About The Author** Robert Brodo is co-founder of Advantexe. He has more than 20 years of training and business simulation experience. [**](https://www.advantexe.com) [**](https://twitter.com/robrodo) [**](https://www.linkedin.com/pub/rob-brodo/0/334/574) COMMENTS ### SUBSCRIBE VIA EMAIL ### About Advantexe Advantexe is a gold medal winning training and performance improvement organization specializing in the development and delivery of interactive learning journeys using computer-based business simulations as the catalyst for learning and change in the areas of: Business Acumen, Business Leadership, and Strategic Business Selling learning solutions. [ Click here ](https://www.advantexe.com/the-power-of-practice-business-simulations) to learn more ### POSTS BY TOPIC - [Business Acumen (54)](https://www.advantexe.com/blog/topic/business-acumen) - [Business Simulation (28)](https://www.advantexe.com/blog/topic/business-simulation) - [Business Acumen Skills (25)](https://www.advantexe.com/blog/topic/business-acumen-skills) - [Business Strategy (23)](https://www.advantexe.com/blog/topic/business-strategy) - [Business Leadership (19)](https://www.advantexe.com/blog/topic/business-leadership) - [leadership development (15)](https://www.advantexe.com/blog/topic/leadership-development) - [Leadership (5)](https://www.advantexe.com/blog/topic/leadership) - [Sales Training (5)](https://www.advantexe.com/blog/topic/sales-training) - [Business Simulations (4)](https://www.advantexe.com/blog/topic/business-simulations) - [Value Discipline (4)](https://www.advantexe.com/blog/topic/value-discipline) - [customer intimacy (4)](https://www.advantexe.com/blog/topic/customer-intimacy) - [value proposition (4)](https://www.advantexe.com/blog/topic/value-proposition) - [Advanced Business Acumen (3)](https://www.advantexe.com/blog/topic/advanced-business-acumen) - [Business acumen tips (3)](https://www.advantexe.com/blog/topic/business-acumen-tips) - [product leadership (3)](https://www.advantexe.com/blog/topic/product-leadership) - [AI in Learning (2)](https://www.advantexe.com/blog/topic/ai-in-learning) - [Artificial Intelligence (2)](https://www.advantexe.com/blog/topic/artificial-intelligence) - [Leadership Training (2)](https://www.advantexe.com/blog/topic/leadership-training) - [Leading by example (2)](https://www.advantexe.com/blog/topic/leading-by-example) - [Psychological Safety (2)](https://www.advantexe.com/blog/topic/psychological-safety) - [Talent Development (2)](https://www.advantexe.com/blog/topic/talent-development) - [Virtual Learning (2)](https://www.advantexe.com/blog/topic/virtual-learning) - [marketing (2)](https://www.advantexe.com/blog/topic/marketing) - [Assessment Simulations (1)](https://www.advantexe.com/blog/topic/assessment-simulations) - [Brand Equity (1)](https://www.advantexe.com/blog/topic/brand-equity) - [Business Skills Assessment (1)](https://www.advantexe.com/blog/topic/business-skills-assessment) - [Coaching (1)](https://www.advantexe.com/blog/topic/coaching) - [Critical Thinking (1)](https://www.advantexe.com/blog/topic/critical-thinking) - [Cyber Security (1)](https://www.advantexe.com/blog/topic/cyber-security) - [Economy (1)](https://www.advantexe.com/blog/topic/economy) - [Employee Engagement (1)](https://www.advantexe.com/blog/topic/employee-engagement) - [Finance (1)](https://www.advantexe.com/blog/topic/finance) - [Growth Mindset (1)](https://www.advantexe.com/blog/topic/growth-mindset) - [HR Strategies (1)](https://www.advantexe.com/blog/topic/hr-strategies) - [Negotiations (1)](https://www.advantexe.com/blog/topic/negotiations) - [Social Selling (1)](https://www.advantexe.com/blog/topic/social-selling) - [Stronger Business Acumen (1)](https://www.advantexe.com/blog/topic/stronger-business-acumen) - [Talent Management (1)](https://www.advantexe.com/blog/topic/talent-management) - [Training (1)](https://www.advantexe.com/blog/topic/training) - [Virtual Selling (1)](https://www.advantexe.com/blog/topic/virtual-selling) - [Warren Buffet (1)](https://www.advantexe.com/blog/topic/warren-buffet) - [Workforce Development (1)](https://www.advantexe.com/blog/topic/workforce-development) - [customer service (1)](https://www.advantexe.com/blog/topic/customer-service) - [digital marketing (1)](https://www.advantexe.com/blog/topic/digital-marketing) - [market stability (1)](https://www.advantexe.com/blog/topic/market-stability) [see all](https://www.advantexe.com/blog/the-competency-of-in-the-moment-feedforward#) ### RECENT ARTICLES ### POPULAR ARTICLES Search this site on Google Search Google Advantexe Learning Solutions - The Power of Practice 1001 Conshohocken State Road, West Conshohocken, Pennsylvania 19428 6108288707 [Copyright](https://www.smartbugmedia.com/inbound-performance-template) by [Advantexe Learning Solutions](https://www.advantexe.com), 2026. All Rights Reserved ### Recent Posts ![](https://cdn2.hubspot.net/hubfs/273388/IPT-Files/img/sbm-3ozj5q79luusl8z.gif) ![](https://googleads.g.doubleclick.net/pagead/viewthroughconversion/934374467/?guid=ON&script=0) ![](https://analytics.twitter.com/i/adsct?txn_id=nxedd&p_id=Twitter&tw_sale_amount=0&tw_order_quantity=0) ![](https://t.co/i/adsct?txn_id=nxedd&p_id=Twitter&tw_sale_amount=0&tw_order_quantity=0) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Robert Brodo", "url" : "https://www.advantexe.com/blog/author/robert-brodo" }, "dateModified" : "2021-07-26T21:21:42.023Z", "datePublished" : "2021-01-14T13:32:53.000Z", "headline" : "In-the-Moment Feedforward", "image" : [ "https://www.advantexe.com/hubfs/feedforward.jpg" ], "mainEntityOfPage" : { "@id" : "https://www.advantexe.com/blog/the-competency-of-in-the-moment-feedforward", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.advantexe.com/hubfs/logo-advantexe-150.png" }, "name" : "Advantexe" } } ```