It’s the $100 billion question; “What was the return on the investment in training?”
Whether it’s technical training, leadership training, or sales training, an executive decision maker authorized a budget and is expecting some sort of return on that investment much like an executive decision maker demands a return on R&D investments, marketing investments, or capital investments like property, plant, and equipment.
In most scenarios like I just mentioned – R&D, Marketing, and Capital Investments – it is standard operating procedure within most organizations for the people responsible for requesting and then using the money to be held accountable for their actions and ultimately the return on their investment. If they aren’t able to document their return or if the investments don’t work out, it could mean their jobs and quite possible their careers if the bets are big enough.


