Over the past few weeks, I’ve heard the term “Sanctimonious Snowflake” used in a variety of ways and from a variety of people ranging from the Attorney General of the United States to a Plant Manager talking about the difficulties of providing constructive feedback to new employees who’ve been in the workforce for just a couple of years. At a time when civility in language and approach to others in our society and business environments is low and sinking fast, I’m thinking that using this term when giving feedback is probably not the best feedback strategy if one is actually serious about achieving a positive business outcome.
Read More >Robert Brodo
Recent Posts
One of the most important and impactful changes within the corporate performance management process has been the evolution of performance reviews to performance partnerships. A performance partnership is a collaborative and iterative process between a manager and an employee with the goal of improved individual and company performance. In ideal circumstances, a partnership takes out the “adversarial” aspects of performance management and creates a true win-win-win situation for the employee, manager, and company
Read More >
Many organizations consider outsourcing as a tactic that can reduce operating costs and increase overall operational efficiencies. When you increase your operational efficiencies, you can use the savings and invest them into other efficiencies, customer service, or product innovations. Outsourcing involves procuring products and services from organizations outside of your own company and quite often from third party organizations in other countries. In many large organizations, outsourcing can include core business processes such as payroll, information technology, financial services, copying, trash removal, cleaning services, marketing, advertising, training, and even complete sales teams. The total amount of global outsourcing in 2017 was 88.9 billion of which $64.3 billion was from IT outsourcing and $24.6 billion was from standard business process outsourcing.
Read More >
Nobody really likes a 6:55 am flight that boards at 6:25 am. Especially on a hot, muggy, Wednesday in the middle of the summer. Certainly not the gentleman who was anxiously looking at his boarding pass and fidgeting with his phone while pacing around the boarding area. As a seasoned 150,000-mile-a-year-traveler, I knew the look and the body language; he wanted to be the first one on board and it didn’t matter who stood in his way.
In a day and age of poor public behavior and a lack of civility, it’s pointless as an individual to get in the way of that behavior as nothing good is going to happen.
Having the opportunity to work with thousands Senior and Mid-level leaders from leading organizations around the world to refine their Business Acumen and Business Leadership skills provides me with insights and perspectives that are unparalleled.
I recently completed an engagement at a large Fortune 500 company that had me deliver a training and development session around a new business strategy and the leadership skills required to execute it successfully.
At the urging of the client, we decided to start in the middle and work up as opposed to a top-down training design. What occurred was startling in terms of the disconnect between the middle-level leaders who thought they had been doing a great job and the senior-level leaders who thought the entire group of mid-level leaders were incapable of delivering on the new strategy and the value proposition to customers.
