Hope is not a Business Strategy

By Robert Brodo | Sep 23, 2015 10:53:59 PM

The sentence hung in the air of the board room of the executive leadership team trying to evolve their business strategy.

"Well, we are getting beat on innovation by two competitors, our customer service scores are the lowest in the industry, and our cost structures and operational effectiveness metrics are also the worst in the industry. In order for us to stay out of bankruptcy, we've got to slash prices, cut costs, and hope that our competitors make some sort of mistake.

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Customer Intimacy is not the same as Customer Service

By Robert Brodo | Sep 23, 2015 10:49:00 PM

One of the fundamentals of business strategy is that in order to survive and grow, organizations must create and execute sustainable competitive advantage through a unique value proposition to customers.  In Advantexe's business simulation workshops, participants learn-by-doing by choosing a value proposition and executing their strategy in their respective competitive market.

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Strong Business Acumen or the Competency of Common Sense?

By Robert Brodo | Sep 23, 2015 9:39:00 PM

As a team of well-traveled consultants in the training and development industry, we have the privilege of working with myriad different industries, companies, leaders, and individual contributors.  With all of this variety, one could assume that's difficult to keep things straight, but the more complexity we see, the clearer the similarities in all of these pieces become.

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Business Simulation: A Great Way to Witness Bad Practices

By Robert Brodo | Sep 23, 2015 1:53:00 PM

One of the most interesting aspects of being a Business Leadership trainer is watching bad leadership behaviors change before our eyes. A Business Leadership simulation workshop is a wonderful laboratory to watch that happen and this blog shares some observations and insights.

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