Customer Intimacy is not the same as Customer Service

By Robert Brodo | Sep 23, 2015 10:49:00 PM

One of the fundamentals of business strategy is that in order to survive and grow, organizations must create and execute sustainable competitive advantage through a unique value proposition to customers.  In Advantexe's business simulation workshops, participants learn-by-doing by choosing a value proposition and executing their strategy in their respective competitive market.

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Business Level Strategy Planning - Diagnosing Conflicts in Strategy

By Robert Brodo | Sep 23, 2015 12:15:00 PM

 Over the past few weeks, I have had the pleasure of facilitating several Business Acumen learning programs and two clients' yearly executive business-level strategy planning meetings. As I reflect back on the engagements, several themes emerged that I thought were worthwhile to discuss in a blog.
Leaders take their roles seriously and strategy execution is serious business; getting it right is critical to success. So when emotions are high and the risk is great, so is the potential for conflict.

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