A Best Practice for 2018
“One of the biggest problems in my company right now is that too many of our core employees simply don’t understand how business works let alone how our business works. Forget all of the forecasts about disruptive technologies and artificial intelligence; how about basic business skills?”
--- Chief Learning Officer, Fortune 500 Company
This quote came from a conversation on the day after Christmas with a long-time client who was expressing his frustrations with the current business environment and his perception of the state of talent in his and other organizations. As I shared during our dialogue, I don’t think he’s alone. Based on many similar formal and informal conversations, I feel that many organizations are struggling with the same issue and they become accentuated at the start of every new year when leaders start to put together their plans for the coming year. Below are some observations about the challenges ahead in 2018 and some easy actions that can be taken to solve the challenges.


